Prepare for a career in customer service and administrative roles.

Hone your soft skills.

Earn a certification in Customer Service skills through PA Women Work.

Boost Microsoft Office skills in Outlook, Teams, Word and Excel.

Develop SMART goals, explore career pathways practice networking and interviewing skills.

Work Authorization

Take a reading test and meet the minimum score

Commit to attending every class for the duration of the 10 weeks

Email Vince DeStefano at vdestefano@literacypittsburgh.org